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Questions and answers

1204

My work was submitted late because of a problem with a computer, printer or the network. What can I do about this?

Colin Clark, Assistant Registrar (Undergraduate Office), Undergraduate Examinations and Student Progress reminds students and staff that "delays in typing or the unavailability or failure of word-processing or printing facilities will not constitute acceptable reasons for failure to meet deadlines."

Quoting from

Mitigating Circumstances - Undergraduate and Taught Postgraduate Students

Failure of Word-Processing/Computing Equipment

19. Submission deadlines are real deadlines. Delays in typing or the unavailability or failure of word-processing or printing facilities will not constitute acceptable reasons for failure to meet deadlines. However, subject examination boards may take into consideration the systematic failure of university computing facilities which prevented submission (NB this does not apply to printing backlogs on the day of submission). Failure of personal computer equipment should not be considered an excuse for late submission as it is your responsibility, through proper data management, to have backups of work. "

IT outage policy

Available at: 

You can check the ITS Latest News web pages to see if there were any major computing problems between particular dates.

Go to the ITS home page sussex.ac.uk/its/ and click More news  in the right hand column of under Latest News

and then click News archive in the left hand menu.

Now you can select start and end date for previous news, which should include any information about service interruptions.